Having received an unexpected bill from the doctor's office, I gathered my metaphorical spoons, girded my metaphorical loins, and telephoned the insurance company.
Well, let the record show that:
* the phone was answered at once
* the person on the other end wasn't in a bad temper
* and communicated clearly, without using insurerspeke
* they agreed it wasn't my problem
* and are not denying payment
* it's just that the doctor's billing cycle and the insurance's paying cycle don't quite match up
* so it's okay
* and she didn't make like I was a fool for not knowing that already.
Thanks, universe!
( And for your viewing pleasure, under cut: )
Well, let the record show that:
* the phone was answered at once
* the person on the other end wasn't in a bad temper
* and communicated clearly, without using insurerspeke
* they agreed it wasn't my problem
* and are not denying payment
* it's just that the doctor's billing cycle and the insurance's paying cycle don't quite match up
* so it's okay
* and she didn't make like I was a fool for not knowing that already.
Thanks, universe!
( And for your viewing pleasure, under cut: )
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