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I can't remember where I left off the story here. We had an appointment a while back, and they said oh, you need extra documents, no visa for you, go away. So we brought the extra documents in quickquick, and they said ok, that's all you need, DON'T CALL US, wait for your visa to come by courier.
So we waited and waited, and today, being the last day we can do it, I went up to the consulate. "Don't call," remember? And anyway, they don't answer the phone, even if you do call. So...
Moron on door: You should not have come, you should have phoned. You must go away and phone.
Me: They told me specifically not to phone.
Moron: I don't know who would have told you not to phone. You must phone.
Me: The woman in the visa department told me not to phone. What am I supposed to do?
Moron: Madam, I am very busy, you can see I have a lot to do (yeah, my arse), please stop wasting my time.
Me: Well, I want to speak to someone in the visa department because I want my visa.
Moron: Give me proof that you have a visa application pending.
Proof is given. I wait fifteen minutes.
Moron: You were sent a letter two weeks ago.
Well, that's the first I've heard. I've been looking for it ever since we dropped off the extra documents.
Moron: You must phone the courier and ask where it is.
Me: Can you at least tell me what the letter was about?
Moron (after conversation on telephone with visa department): Your documents are not good enough, you need proof that your husband is planning to live in the USA.
Well, just this conversation should be sufficient proof.
Me: What kind of proof?
Moron: Anything! It is all in the letter, you must get the letter.
Me: Can I go in and get a copy of that letter?
Moron: No, you cannot go in, they are very busy, I will not give you a number, go away and get the letter.
Morale broken, I leave.
Well, we call the courier. We weren't in when they tried to deliver the letter, so instead of leaving us a note, or a phone message, they took it back to their warehouse and hid it. The only way we can get the letter is for someone to go down there and get it. What kind of a courier service doesn't let you know that they tried to deliver something? How can anyone think that is an intelligent way to operate? I'm SO angry that they do this. But this is Israel, and they don't give a damn. You could call customer service and complain, and they'd just piss on the phone.
Ugh.
So we waited and waited, and today, being the last day we can do it, I went up to the consulate. "Don't call," remember? And anyway, they don't answer the phone, even if you do call. So...
Moron on door: You should not have come, you should have phoned. You must go away and phone.
Me: They told me specifically not to phone.
Moron: I don't know who would have told you not to phone. You must phone.
Me: The woman in the visa department told me not to phone. What am I supposed to do?
Moron: Madam, I am very busy, you can see I have a lot to do (yeah, my arse), please stop wasting my time.
Me: Well, I want to speak to someone in the visa department because I want my visa.
Moron: Give me proof that you have a visa application pending.
Proof is given. I wait fifteen minutes.
Moron: You were sent a letter two weeks ago.
Well, that's the first I've heard. I've been looking for it ever since we dropped off the extra documents.
Moron: You must phone the courier and ask where it is.
Me: Can you at least tell me what the letter was about?
Moron (after conversation on telephone with visa department): Your documents are not good enough, you need proof that your husband is planning to live in the USA.
Well, just this conversation should be sufficient proof.
Me: What kind of proof?
Moron: Anything! It is all in the letter, you must get the letter.
Me: Can I go in and get a copy of that letter?
Moron: No, you cannot go in, they are very busy, I will not give you a number, go away and get the letter.
Morale broken, I leave.
Well, we call the courier. We weren't in when they tried to deliver the letter, so instead of leaving us a note, or a phone message, they took it back to their warehouse and hid it. The only way we can get the letter is for someone to go down there and get it. What kind of a courier service doesn't let you know that they tried to deliver something? How can anyone think that is an intelligent way to operate? I'm SO angry that they do this. But this is Israel, and they don't give a damn. You could call customer service and complain, and they'd just piss on the phone.
Ugh.